"You might get this error when you try to use your scanner from within Image Capture, Preview, or Printers & Scanners preferences." Apple has published a supporting document on it website that fixes an error reported by many users while trying to open the scanner from within Image Capture, Preview, or Printers & Scanners preferences. When attempting to connect to your scanner and begin a scan, you might get a message that: -"you do not have permission to open the application "HP Scanner", contact your computer or network administrator for assistance" -failed to open a connection to the device (-21345). Apple suggests to use the following steps to fix this problem:
They promised to fix this issue in a future software update.
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AuthorSherif Eid |